BH Attendee Frequently Asked Questions

These items are included for you:

  • Round-trip air transportation to Dallas
  • Two or Three nights at Sheraton Dallas Hotel (dependent on your role – please reference agenda for role designations)
  • Awards Cocktail Hour, Dinner and Ceremony on Thursday, May 9
  • All Meals and Functions Wednesday, May 8, through Breakfast on Friday, May 10
  • Internet access
  • Transfers on May 7, 8 and 10
  • Taxes, tips and gratuities connected with the items above

No substitutions are allowed.

As this is a business meeting, guests are not invited to attend.

Some attendees will be assigned to double rooms, though you may request a single room during registration. We will assign single rooms first to attendees who have a medical exemption. Once we have assigned those rooms, we will attempt to honor requests for single rooms. However, there are a limited number of single rooms available, so we will likely not be able to offer a single room to everyone. If you prefer a single room, you are responsible for half the nightly cost of the room ($117).

You may provide the name of your preferred roommate when you register. We will attempt to honor roommate requests as best as we can.

Check out the attire glossary for details about what to wear.

Yes. About one week before you depart for Dallas, you will receive an email with everything you need to prepare for your trip.

  • Take pictures of your travel documents (identification, airline confirmation, hotel confirmation, etc.) and the contents of your checked luggage.
  • Download your airline’s app to check in 24 hours before your flight, check seat assignments and track your flight. Don’t miss flight alerts, such as delays and cancellations.
  • Ensure you have enough of your prescription medication for your entire trip (pack it in your carry-on).

Registration

Please register as soon as possible. The registration deadline is Friday, March 8, 2024.

Use this website to book all of your travel plans. The process is simple:

  1. Select “Register” above.
  2. Fill in all requested fields and select “Submit Registration.”
  3. Check your email for confirmation of your registration.
  4. If you do not receive confirmation of your registration, please contact Conference Headquarters.

Please contact EVOLVE Leadership Conference Headquarters:
7:00 a.m. to 7:00 p.m. CT, Monday through Friday
Phone: 844-675-9550
Email: bhconferencehq@ITAGROUP.com

Any costs associated with changing your flight (such as change in fare, ticketing fees, or change fees) will be at your own expense. Should you feel the change is warranted because of a business decision, the conference will not cover those costs and you will need to expense through normal T&E policies, with approval from your manager.

If you must cancel your registration, please contact Travel Headquarters as soon as possible at 844-675-9550 or bhconferencehq@ITAGROUP.com.

The following will apply if you cancel following registration:

  • Depending on timing of your request to cancel or change your hotel accommodations, you may have charges from the hotel.
  • Please do not book your airfare until you are sure of your travel plans. Any flight change requests will be reviewed by BH Management leadership for approval.
  • Any change in fare and ticketing fees may be at your own expense if you need to change your flight and it isn’t deemed a business reason to do so.

Yes. You may extend your stay at Sheraton Dallas Hotel three days before or after the trip based on availability. You will need to provide a credit card to cover all extension expenses, including those for additional airfare, credit card processing fees, hotel stay and transfers. Please request your extension during registration.

Special Hotel Rate: $234 per night, plus taxes and fees, for a regular (non-suite) room

We’d love to. Our team of experts can help you plan your extension for a small nonrefundable research fee ($25 per person). In addition to the research fee, all extension expenses will be your responsibility, including additional airfare, credit card processing fees, hotel accommodations and transfers.

You will have the option to use our expertise for items such as:

  • Hotel research and booking (at hotels other than the group hotel)
  • Airline upgrades
  • Rental cars

Travel

We will help you with all of your travel plans. Here’s how it works:

  1. Start your registration by selecting “Register” above.
  2. Fill in all requested fields.
  3. Once completed, choose “Submit Registration.” This will allow you to view flight schedules and choose the best available flight for you.

If you’d prefer assistance with booking your flight, you’ll have the option to choose “Submit Registration & Request Booking Assistance.” An agent from Conference Headquarters will contact you via email with your proposed flight itinerary within two business days. Be sure to reply within 24 hours with your approval (or request changes). Then, your tickets will be issued.

Notes:

  • The registration tool works best with Chrome, Firefox or Safari. It will not work on Internet Explorer or Microsoft Edge.
  • Pre-assigned seat assignments may not be available. Some airlines will allow you to pay a fee to secure your preferred seat choice.
  • Air travel is based on the lowest fares available at the time of ticketing and subject to airline regulations.
  • Any cancellations or changes after ticketing may result in penalties. All penalties will be your responsibility.

Yes. Once you have submitted your registration, you can log back in to this website at any time and choose the “Book My Air Now” button on the home page. It is best to book soon to get the best schedules, and you must book by the registration deadline (Friday, March 8, 2024).

You will receive an email from EVOLVE Leadership Conference Headquarters once your flight is confirmed. Then, you will be able to view the details on your event summary at any time. Log back in to this website using the password you created upon first login, select “Registration” from the top navigation and choose “Event Summary” from the registration dropdown.

Conference Headquarters will arrange for your transfers. Upon arrival at Dallas Fort Worth International Airport on May 8, members of the BH Travel Team will meet you in the airport’s baggage claim area. They will be wearing a red polo and holding a sign with the 2024 BH EVOLVE Leadership Conference logo and will direct you to waiting transportation for your 20-minute transfer to the hotel.

You are responsible for your own transportation if you arrive or depart outside of the trip dates. You are also responsible for round-trip transfers in your home city.

You will need government-issued photo identification to travel to Dallas. Please see Travel Documents for more information.

The legal name on your identification must exactly match the name on your airline ticket, including any middle name or middle initial.

We suggest that you arrive at least two hours before your flight departs to allow you enough time to go through security and get to your gate. Don’t forget to check in to your airline’s website 24 hours prior to travel and view your flight itinerary so you are aware of any last-minute flight changes.

Follow the TSA’s 3-1-1 Guidelines for Liquids: 3.4-ounce containers in 1 clear, 1-quart zip-top bag. Check your airline’s website for luggage size limitations and fees.

Note: Airline carry-on restrictions do not apply to medical supplies and equipment. Travelers with disabilities and medical conditions can visit the TSA website to find out what to expect during airport screening and flying.

For more packing details, please visit www.tsa.gov.

Yes. If you choose to drive, BH will reimburse your round-trip driving expense using normal expense procedures. Please note this is specific to the Texas residents outside of Dallas. Refer to the policy for instructions on reimbursement.

Notes:

  • Self-parking costs $36 per day at Sheraton Dallas Hotel. BH will cover the cost of parking.
  • The hotel’s check-in time is 4:00 p.m. Every effort will be made to accommodate early arrivals but cannot be guaranteed. Your luggage will be stored at the bell stand and taken to your room as soon as it becomes available.

Health and Safety

These tips will help keep you and your fellow travelers healthy:

  • Get plenty of rest
  • Frequently clean your hands with soap and water or alcohol-based hand sanitizer
  • Avoid touching your eyes, nose or mouth
  • Cover your mouth and nose with the inside of your elbow when you sneeze or cough
  • Replace hand shaking with verbal greetings
  • Avoid high-touch areas such as handrails, door handles, etc.
  • Carry disinfectant wipes to clean areas such as your plane tray table and armrests
  • Ensure all eggs and meat you consume are thoroughly cooked

Note: Most airlines use high-efficiency air filters that are comparable to those used in hospital operating rooms. These HEPA filters capture 99% of the airborne microbes in recirculated air.

You can play a large part in ensuring your own safety by following these simple tips:

  • Maintain a watchful eye of your immediate surroundings and keep belongings close to you.
  • Do not venture out alone; it is always safer to travel in numbers. Be sure to ask the hotel staff if an area of the city you plan to visit is considered unsafe.
  • Let someone know where you’re going and when you expect to return.
  • Try to blend in with locals and avoid looking or acting like a tourist. Walk with purpose and dress more conservatively. Be aware that wearing expensive jewelry or flashing a nice phone can make you a target of theft.